Helpful Information
Before you visit
Children under the age of 18 must be accompanied by an adult at all times.
If you are bringing a dog to the site, be sure to keep your furry friend on a lead at all times and clean up after them. Bins are located throughout the site.
We have pre-authorised a payment of £10 per table of 6 six booked. If you fail to turn up for your booking or fail to cancel within 48 hours of your booking then £10 per table will be debited from your card.
Please do not bring bags larger than a small rucksack to site.
As you arrive
When you arrive, please make sure that you check in with a member of staff who will show you to your table.
The Pop Up is completely cashless so please bring a valid debit or credit card.
To order, please scan the QR code on your table and order directly with each vendor.
While you are on site
Please stick to the walk-ways provided.
We will have hand sanitising stations positioned throughout the site for your use.
We ask that you dispose of any rubbish in the bins provided throughout the site.
When you leave the site
Please take all your belongings with you. Anything left behind may be at risk of being disposed of when the Pop Up ends its current run.
We politely ask that when leaving the site, particularly in the evening and after dark, that you keep noise to a minimum. Please respect our neighbours and our local community.
Over 18’s Policy
As previously stated, we are operating a strict over 18’s policy. No one under the age of 18 will be allowed into the Swansea Bay Pop Up without a parent or legal guardian. We only accept a passport or driving licence as a form of ID. Any under 18’s or guests without ID that have been requested to provide ID will not be allowed to enter the site after 8pm.
Cancellation Policy
We accept cancellations up to 48 hours prior to your booking. If you fail to show up or cancel within 48 hours of your booking you will be charged £10 per table of six.
You can cancel your booking using the button at the bottom of your confirmation email.
The management team reserves the right to refuse entry.
We look forward to welcoming you to the Pop Up!
Our FAQs page should answer any further questions that you may have.
